Privacy Policy

Effective date: November 30, 2023

Netmafia (“we”, “us”, or “our”) operates the website https://netmafia.co.in (the “Service”).

This page explains how we collect, use, and disclose personal data when you use our Service, and your rights regarding that data. By using our Service, you agree to the collection and use of information in accordance with this Privacy Policy.

Definitions

• Service: The website https://netmafia.co.in operated by Netmafia.
• Personal Data: Information that can identify a living individual, such as name, email, or phone number.
• Usage Data: Automatically collected data like IP address, browser type, visit duration, and page views.
• Cookies: Small data files stored on your device to improve site functionality and performance.
• Data Controller: Netmafia is the Data Controller of your Personal Data.
• Data Processor: Third-party services we use to process data on our behalf (e.g., ConvertKit, Go High Level).
• Data Subject: You, the individual using our Service.

Information We Collect

We collect the following types of data:

Personal Data

When you fill out a form on our website (e.g., booking a call), we collect:

• Name
• Email address
• Phone number

We use this data to contact you, send follow-up emails, marketing material, or relevant offers. You can unsubscribe anytime using the link in our emails or by contacting us.

Usage Data

We collect data about how you interact with our website, including:

• IP address
• Browser type and version
• Time spent on pages
• Device identifiers

Tracking & Cookies

We use cookies and similar tracking technologies for analytics and ad targeting. You can refuse cookies through your browser settings.

Cookies we use include:

• Session Cookies – to operate the Service
• Preference Cookies – to remember user settings
• Security Cookies – for fraud prevention and protection

Use of Data

Netmafia uses collected data to:

• Provide and maintain our Service
• Contact you about your inquiry or booking
• Send relevant marketing materials
• Monitor site performance and improve user experience
• Detect and prevent technical issues

Legal Basis (GDPR)

If you are in the European Economic Area (EEA), we process your personal data based on:

• Your consent
• Our legitimate interests in communicating and marketing our services
• Compliance with legal obligations

Retention of Data

We retain your personal data only as long as necessary to fulfill the purposes in this Privacy Policy. We may retain Usage Data longer for internal analytics or legal compliance.

Data Transfer

Your data may be processed on servers outside your country, including in the United States and other jurisdictions where our providers like ConvertKit or Go High Level operate. By submitting your data, you consent to this transfer.

We ensure that appropriate safeguards are in place to protect your data under applicable privacy laws.

Disclosure of Data

We may disclose personal data:

• To comply with legal obligations
• To protect our rights or respond to lawful requests
• To enforce our policies or protect users

Data Security

We use commercially acceptable methods to protect your data, but no method is 100% secure. We cannot guarantee absolute security.

Your GDPR Rights

If you’re an EEA resident, you have the right to:

• Access or update your data
• Request deletion of your data
• Object to processing
• Restrict processing
• Data portability
• Withdraw consent

To exercise these rights, email us at info@netmafia.co.in. We may need to verify your identity.

Third-Party Service Providers

We use third-party tools to help run our business:

• ConvertKit – for email marketing
• Go High Level – for CRM and sales pipeline
• Calendly – for appointment booking
• Google Analytics & Meta Pixel – for performance tracking and ads

These providers are only allowed to use your data for specified purposes on our behalf.

Links to Other Websites

Our website may contain links to external sites. We are not responsible for the content or privacy practices of those sites. Please review their policies separately.

Children’s Privacy

Our services are not intended for users under the age of 18. We do not knowingly collect personal data from children.

Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page, and the “Effective Date” above will be updated.

Contact Us

If you have any questions or concerns about this Privacy Policy, contact us: info@netmafia.co.in